The COVID-19 virus is dominating the news cycle, and it must also be dominating your personal and professional conversations. Northwest Mechanical, Inc. is no different; we are actively implementing our response to this situation while operating in an environment of considerable uncertainty.
We Are All in This Together.
At Northwest Mechanical, Inc., we are leaning on our core values: Commitment, Professionalism, Teamwork, Common Sense, Personal Respect, and Communication. These values have guided us since our founding in 1985, and we test all our actions against them, because they will continue to be our core values for many generations to come.
We draw on almost 35 years of experience in helping our clients navigate through their most urgent and challenging situations. In a crisis, the foremost concerns must be personal health and safety—of our families, our employees, and ourselves. Taking care of those who contract the virus and joining the global community in taking sensible steps to slow its spread is of the utmost importance.
We are also here to help you, our client. Keeping you warm and with the vital necessities is also our utmost concern. We will be there to repair your household equipment and to let you have a peace of mind when it comes to your home. We will be taking every precaution when entering your home to make sure everyone is safe.
We have updated our policies regarding all service call being executed. We will be calling you to verify before we send out our technician for service to verify there is no apparent sign of sickness within your household. Our technicians will be wearing protective wear when they arrive as well as keeping proper social distances and sanitizing surfaces that they may touch.
We want to thank you for being our loyal customers and want to reassure you of our continued commitment to you.
Buzz and Colleen Burgett
President and Vice President
Northwest Mechanical, Inc.
Some feedback from our customers regarding covid-19
"Thank you both for sending this proactively. It says a lot about you and your company."
"Thank you so much for your continued professionalism. Really appreciate that you are intent on protecting the health of your employees and customers."
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